Hotel rules

Dear guests, below you can find the main points of the rules and regulations of Peter I Hotel. You can read the full document at the hotel reception. Please note that the guest's check-in is subject to the presentation of an identity document in accordance with the legislation of the Russian Federation***, including:

a) A passport of a citizen of the Russian Federation. It is issued to a person of the Russian Federation 14 years of age

b) A passport of a citizen of the USSR until changing it to a passport of a citizen of the Russian Federation within the prescribed period

c) A birth certificate for persons under 14 years of age with a note of residence

d) A foreign passport of the citizen of the Russian Federation (only for the citizen of the Russian Federation constantly living abroad, with an embassy or consulate mark about registration in a stay place)

e) A passport of a foreign citizen or another document established by federal law or recognized in accordance with an international treaty of the Russian Federation as a document certifying the identity of a foreign citizen

g) A temporary residence permit of a stateless person

h) A residence permit of a stateless person

i) A temporary identity card of a citizen of the Russian Federation

j) A temporary identity card of a stateless person in the Russian Federation.

Registration at the hotel of minor citizens under the age of 14 is carried out on the basis of identity documents of parents (adoptive parents, guardians) or close relatives accompanying the person (s) only with a document confirming that the parent is aware and allows the children to stay at the hotel, and also birth certificates of these minors.

Minor citizens the ages of 14 to 18 years old can stay at the hotel unaccompanied only if there is a document confirming that the parent is aware and allows the children to stay at the hotel, bearing financial responsibility for the period of the children’s stay.

Check in / out

Check In time - 3 pm.

Check Out time - 12 noon.

Cancellation policy

Cancellations must be made no later than 3 pm on the day preceding the arrival date, unless otherwise provided by the terms of the fare.

The hotel provides the following services free of charge:

Call an ambulance
Individual safe in the room
Deposit boxes at the reception desk
Delivery of correspondence addressed to the guest to the room
Wake-up call
Cosmetic kit, sewing kit
Carry on of guest luggage to and from guest room
Call a taxi
Extra pillow and blanket
Bathrobe, slippers
Writing materials in the room
Bottled drinking water
Storage of luggage in the luggage room on the day of arrival and the day of departure (no more than 24 hours)
Daily cleaning of the room
Information services at the Reception desk
Wireless Internet in the rooms, restaurant, lobby bar, lobby area in the Hotel building
Fitness center services
Baby cot and bedding for children under 2 years old upon request and subject to availability.

The hotel provides the following paid services:

Accommodation in rooms
Mini-bar in the room
Food services (restaurant, lobby bar, room service)
Conference & event services
Coffee breaks
Copy of documents
Souvenirs
Extra bed for children over 12 years old
Flower delivery
Room decoration
Ticket ordering (to the circus, theater, museums, football, etc.)
Laundry, dry cleaning & ironing
Taxi services
Visa support
Beauty salon.

Pet policy

Accommodation of the guest's pets is allowed upon the permission of the Administration and presentation of a veterinary certificate.

Pet accommodation is an extra charge service. The one-time fee is 3 000 rubles and a deposit of 3 000 rubles to cover possible damages.

Smoking policy

In accordance with the Federal Law of the Russian Federation No. 15-FЗ dated February 23, 2013 the Smoking is prohibited in all premises of the hotel. In case of smoking, the guest will be charged at the amount of 10 000 rubles. for the general cleaning of the room.

Deposit

The deposit amount for extra services is 5000 rubles. for the entire stay.

Payment

Please note that we accept payment in Russian rubles. You can pay your reservation by your bank card only on our website. The total amount depends on the conversion rate of the banks.

Late check-out

The late check-out is subject to availability.

The payment for the stay will be charged in the following order:

• until 6 pm on the departure day - 50% of the current day room rate;

• after 6 pm on the departure day - 100% of the current day room rate.

Children policy

One children under 12 years old can stay in a room with their parents without additional charge, if they are placed without extra bed. Children up to 2 years old are provided with a baby cradle.

Parking

Ground parking is available on the territory of Peter I hotel by prior agreement with the hotel. The cost of the service is 450 rubles per hour and 4500 rubles per day (from 3 pm on the day of arrival until 12 noon on the day of departure).

Photo & video

No professional photo or video sessions are allowed anywhere in the Hotel without special permission from the hotel administration.

Attention

It is forbidden to bring stabbing, cutting, flammable, explosive, poisonous, narcotic, toxic and foul-smelling substances and objects to the hotel. It is forbidden to bring firearm to the hotel.

The guest must treat the hotel room with due care and consideration. The guest must compensate for damage caused to the property of the hotel, including if children cause the damage or persons invited by the guest.